What is the primary function of an insurance agent?

The primary function of an insurance agent is to transact, solicit, or negotiate an insurance contract. This role focuses on connecting clients with the appropriate insurance products that meet their needs and helping them understand the terms and conditions of the policies being offered. Insurance agents serve as intermediaries between the insurance company and potential policyholders, advocating for the interests of both parties while facilitating the sale of insurance.

In contrast, managing claims is typically the responsibility of claims adjusters or insurance company employees rather than agents. Underwriting involves evaluating risk and determining the premium rates of insurance policies, which is a specialized task carried out by underwriters. Providing legal advice is outside the scope of an insurance agent’s role and is generally handled by licensed attorneys with expertise in insurance law. Thus, the function of soliciting and negotiating contracts best captures the essence of what an insurance agent does.