Which of the following is NOT an element of good service for an insurance adjuster?

In the context of good service for an insurance adjuster, arguing to validate claims is not considered a positive element. The primary role of an insurance adjuster is to assess claims objectively and efficiently, focusing on gathering facts, understanding the details of the situation, and determining the validity of a claim based on evidence and policy provisions.

Good service involves skills such as negotiating effectively, which helps to reach fair settlements; being a good listener, as this contributes to understanding the claimant's perspective and gathering crucial information; and keeping cool under pressure, which is essential in maintaining professionalism and making sound decisions during stressful situations. By contrast, arguing as a means to validate claims can lead to conflict and misunderstanding, detracting from the adjuster's role in serving both the insurer and the insured in a fair and balanced manner.