Who is known as the ombudsman in reference to workers' compensation?

The designation of "ombudsman" in the context of workers' compensation is typically associated with employees of the Office of Injured Employee Counsel. This role involves acting as a neutral party who assists injured workers in understanding their rights and navigating the claims process. Ombudsmen provide support by addressing concerns, answering questions, and helping resolve disputes between injured employees and insurance companies or employers.

This role is crucial because it helps ensure that injured workers receive the benefits and care they are entitled to, thereby promoting fairness and transparency within the workers' compensation system. The ombudsman can also facilitate communication between injured workers and relevant agencies, making the process smoother for those who may be unfamiliar with the legalities and procedures involved in workers' compensation claims.